Terms of service
OVERVIEW
This website is owned and operated by NovaLoom Tech. Throughout the Site, the terms “we,” “us,” and “our” refer to NovaLoom Tech. We provide this website, including all information, tools, and services available from this Site, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By accessing our Site and/or purchasing products from us, you engage in our services and agree to be bound by these Terms of Service (“Terms”), including any additional conditions and policies referenced within this document. These Terms apply to all users of the Site, including visitors, customers, merchants, vendors, and content contributors.
Please read these Terms carefully before using our website. If you do not agree with all of the Terms stated herein, you may not access the Site or use any of our services. Continued use of the Site constitutes acceptance of these Terms.
We reserve the right to update, revise, or replace any part of these Terms at our discretion. Any changes will become effective immediately upon being posted on the Site. It is your responsibility to review these Terms periodically. Continued use of the Site following updates indicates acceptance of those changes.
Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.
SECTION 1 – ONLINE STORE USE
By agreeing to these Terms, you confirm that you are at least the age of majority in your province or territory of residence, or that you have obtained proper consent for any minor dependents using this Site under your supervision.
You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws or regulations while using the Site.
The transmission of malicious code, including viruses, worms, or any destructive software, is strictly prohibited.
Any violation of these Terms may result in immediate termination of access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time, as permitted by law.
Content submitted through the Site, excluding payment information, may be transmitted across various networks and adapted to technical requirements. Payment details are encrypted during transmission for security purposes.
You agree not to copy, reproduce, resell, exploit, or misuse any portion of the Service or access to the Service without our prior written consent.
Headings used in this document are provided for convenience only and do not affect the interpretation of these Terms.
SECTION 3 – INFORMATION ACCURACY
We do not guarantee that all information on this Site is accurate, complete, or current. Content is provided for general informational purposes only and should not be relied upon as the sole basis for decision-making.
The Site may contain historical information which is provided for reference only and may not be current. We reserve the right to modify Site content at any time without obligation to update previously published information.
SECTION 4 – SERVICE AND PRICE CHANGES
Product prices are subject to change without prior notice.
We may modify, suspend, or discontinue any part of the Service or content at any time without notice. We are not liable for any modification, price change, suspension, or discontinuation of the Service.
SECTION 5 – PRODUCTS AND SERVICES
Some products or services may be available exclusively online and may be offered in limited quantities. Returns and exchanges are subject to our established return conditions.
We make reasonable efforts to display product images and descriptions accurately; however, we cannot guarantee that your device’s display will reflect true colors or details.
We reserve the right to limit sales by individual, region, or jurisdiction and to discontinue products at any time without notice. Any offer is void where prohibited by law.
We do not guarantee that products or services will meet all expectations or that any service-related errors will be corrected.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, cancel, or limit orders at our discretion, including orders that appear to be placed by resellers or distributors.
You agree to provide accurate, current, and complete account and purchase information and to promptly update such information to ensure proper transaction processing and communication.
SECTION 7 – OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools that we do not control or manage. These tools are provided “as is” and “as available,” without warranties or endorsements.
Your use of third-party tools is entirely at your own risk, and you are responsible for reviewing and agreeing to any applicable third-party terms.
SECTION 8 – THIRD-PARTY CONTENT
The Site may contain content, products, or services provided by third parties. We are not responsible for the accuracy, legality, or quality of any third-party materials or websites.
Any disputes, concerns, or claims regarding third-party products or services should be directed to the relevant third party.
SECTION 9 – USER FEEDBACK AND SUBMISSIONS
If you submit comments, feedback, suggestions, or other materials, you grant us the unrestricted right to use, modify, publish, and distribute such content without obligation to provide compensation or maintain confidentiality.
We reserve the right, but not the obligation, to remove content that we deem unlawful, offensive, or in violation of these Terms or third-party rights.
You are solely responsible for the content you submit and confirm that it does not infringe upon the rights of others or contain unlawful or harmful material.
SECTION 10 – PERSONAL INFORMATION
Any personal information submitted through the Site is handled in accordance with our internal privacy practices and applicable Canadian privacy laws. Information is collected and used solely for legitimate business purposes such as order fulfillment, customer communication, and service improvement.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
From time to time, information available on our Site or through our services may contain typographical errors, inaccuracies, or omissions. These may relate to product descriptions, pricing, promotional details, shipping fees, delivery timeframes, or product availability.
We reserve the right to correct any such errors or omissions and to update or revise information, or cancel orders if any information is found to be inaccurate, at any time and without prior notice, including after an order has been submitted.
We are not obligated to update, revise, or clarify any information on the Site or within the Service unless required by applicable law. The presence of a revision date does not indicate that all information has been updated or modified.
SECTION 12 – PROHIBITED USE
In addition to other restrictions outlined in these Terms, you agree not to use the Site or its content for any of the following purposes:
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Engaging in any unlawful, fraudulent, or unauthorized activity
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Encouraging or assisting others to commit unlawful acts
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Violating any applicable international, federal, provincial, or local laws or regulations
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Infringing upon intellectual property rights belonging to NovaLoom Tech or third parties
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Harassing, abusing, defaming, threatening, discriminating against, or harming others
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Submitting false, misleading, or deceptive information
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Uploading or transmitting viruses, malware, or other harmful code
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Collecting or tracking personal information of others without consent
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Spamming, phishing, scraping, crawling, or using automated data collection methods
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Engaging in obscene, immoral, or offensive conduct
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Interfering with or attempting to bypass the security features of the Site or related systems
We reserve the right to suspend or permanently terminate your access to the Service if you engage in any prohibited activity.
SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or free from errors.
All services, products, and content provided through the Site are offered on an “as is” and “as available” basis, without warranties of any kind, whether express or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.
You expressly agree that your use of the Service is at your sole risk. NovaLoom Tech shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages, including but not limited to loss of profits, revenue, data, savings, or replacement costs, arising from your use of the Service or products purchased through the Site.
In jurisdictions where limitations of liability are restricted, our liability shall be limited to the maximum extent permitted under applicable law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless NovaLoom Tech, including its officers, directors, employees, affiliates, contractors, service providers, and agents, from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms, violation of applicable laws, or infringement of third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain valid and enforceable.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by either you or us. You may terminate this agreement by discontinuing use of the Site and services.
We may terminate or suspend your access immediately, without notice, if we believe you have violated these Terms. All obligations and liabilities incurred prior to termination shall survive termination.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with any policies or rules posted by us, constitute the entire agreement between you and NovaLoom Tech regarding your use of the Service and supersede all prior or contemporaneous agreements or communications.
Any ambiguity in the interpretation of these Terms shall not be construed against the party that drafted them.
SECTION 18 – GOVERNING LAW
These Terms of Service and any related agreements shall be governed by and interpreted in accordance with the laws of Canada, without regard to conflict of law principles.
SECTION 19 – CHANGES TO TERMS
We reserve the right to modify or replace these Terms at our discretion. Any changes become effective once posted on the Site. Continued use of the Site or services after changes are made constitutes acceptance of the updated Terms.
SECTION 20 – CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact:
Email: support@novaloomtech.shop